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Before we give you your account's login details, we need to prove who you say you are.

If you're having trouble with this page or would rather speak to a human being, our telephone number is 13 22 58. If you are a hosting customer, please visit your hosting panel.

- easiest option :)
User name & Mobile number
  • eg: username or username@realm
  • (eg: 0400 123 456)
User name only
  • eg: username or username@realm

If you have an invoice handy, you can find your user name there. For more information on user names, please refer to iiHelp.
You can also log in with either your name or VOIP number:

  • Or
  • (eg: 08 9123 4567)